Ricky Rubber Enterprise
- Quality Policy based on Customer Satisfaction
The aim of Ricky Rubber Enterprise is to provide products suitable with the high standards and technical conditions it sets.
In order to maintain customer satisfaction, it is evaluated whether the customer’s conditions are met or not, and the changing expectations of the customer, these are announced to the employees, product improvement and certification works are performed. Training courses are organized in order to raise vendor awareness, the smallest dissatisfaction about the product is taken into consideration and reform procedures are carried out.